Shipping policy
maake ships to the UK, Europe and the Rest of the World. Shipping rates are calculated by your order quantity, the destination of the shipment, the type of product you order and the method you choose to ship by.
Currently we use the following services :
Royal Mail (1st & 2nd class signed for), APC Courier (tracked & signed), UPS, DHL and TNT.
Please note that while we try our best to ensure that your deliveries are shipped on time, once we have shipped the goods, the shipment is out of our control. Shipping companies may be changed for an alternate provider with an identical service if the current service is not possible / unavailable.
If you have chosen a tracked service, we will provide you with the tracking details for you to track the shipment directly with the courier company.
For Northern Ireland, if UPS or TNT are selected, the carrier service will be Royal Mail Special Delivery with tracking and signature. For international shipments, please allow some additional time for customs clearance in your chosen country. In Europe, there is no waiting time for customs clearance.
If you are local to the factory (London NW10) there is also the option to collect your order in person.
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Fabric orders usually take 2-5 days to be dispatched. Your order will arrive in 2-5 days + the delivery time you have chosen at checkout. We offer standard and next day delivery.
Our cut off time for order processing is 12pm. If your order is placed after this time, the processing time will begin on the next working day. It is likely many of our orders will ship much earlier than stated, depending on the elements such as the volume of orders we are currently processing.
Lead times for products up to 500m/500 Units
Fabric 2-5 working days
Wallpaper 3-5 working days
Home Products 5 -10 working days
For timings for larger volumes than above, please contact our office.
We also offer an Rush Service for urgent orders at an additional cost. If this service is available for the products you have chosen, it will give you this option at checkout. If you have an item for rush production that is not shown as available, please contact our office for the best possible lead times